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	<title> &#187; Jet Blue</title>
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		<title>The Disconnect Between Promise and Delivery</title>
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		<pubDate>Tue, 16 Feb 2010 17:16:51 +0000</pubDate>
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				<category><![CDATA[Business]]></category>
		<category><![CDATA[Airlines]]></category>
		<category><![CDATA[Business News]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Jet Blue]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Start-Ups]]></category>

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		<description><![CDATA[In 2000 Jet Blue took to the air with its first flight. Founder David Neeleman, had a precise prescription for success: &#8220;The right mix of a strong business plan, an experienced management team, dedicated employees, a great product and service, service, service.&#8221; In the last decade Jet Blue went from start-up to major carrier. Neeleman [...]]]></description>
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